Please review profile of vehicle BP17LR GP

This bolt driver driving this car BP17LR GP is using someone s profile by the name of Mxholisi Nelli. When you request tge vehicle a different person comes driving and when you try to make calls they go to Mxholisi. For our safety please bolt look into this matter urgently. On two occasions I left stuff in that vehicle and when trying to contact the driver details on app a different person answered and he had no idea of what I was talking about.