Most INSENSITIVE driver Alistar, #DisapointedInTaxify

I had such a horrible experience in taxify. My keys were left in the car mistakenly, I called the driver back in 3 min, he advised he had the keys and is returning them I have been standing outside with a newborn baby from morning till now.. Can. Somebody please do something? He no longer takes my calls and he hasn't shown up it is almost evening now!!!!!! I AM WORRIED ABOUT MY SAFTEY AND THE SAFETY OF THE CHILD!!!!!!!!!

Isn't this suppose to be a safe method of transport that is trusted and reliable? ALL I NEED IS THE HOUSE KEY I CAN PAY FOR IT IF I HAVE TO