Mistreatment of Taxify Drivers

I'm actually dissappointed at how Taxify handles it's drivers. There was a misunderstanding between Taxify and I(Driver). So Taxify permanently blocks me, without a warning and without hearing my side of the story. The normal procedures is that you get blocked atleast 2 times before you are permanently blocked or they could have given me a warning atleast. To make matters worse theres no Taxify office in PE and you can only contact them via email. I haven't been working for 2weeks now and they've been blatantly ignoring my emails. This is my only means of income to be dropped like a hot potato. I even tried getting help from the CCMA but they couldn't assist me because I am a service provider for Taxify they said. If there's anyone who can assist in this matter, please help!!