PA
Petros A

1 reviews | Active since Oct 2009

27 Sept 2016, 14:37

Lost Property - No Support - Worse Service - Avoid

<p>I took a taxify taxi last Sunday evening from Maboneng to my house. I realised later that I had forgotten my mobile phone on the back-seat of the taxi. I called all of Monday and Tuesday morning both Linda and the Support centre number but there was no answer. Eventually Linda answered and asked me to whatsapp him. He took very long to finally whatsapp me the driver's number at the same time some Lady called Rutendo from the Support centre is arguing that I never took a trip with the driver, I eventually sent her a copy of my trip, I haven't heard from her since then. I called the driver but he said he did not find my phone. After this poor service and this very unpleasant experience I vow never to use taxify. I will use Uber. Uber is far better than taxify. They have a help service on the app and they respond speedily and satifactorily to enquiries. I suggest that anyone who is thinking of using one of these taxis to avoid taxify or to use them at their risk if they are not afraid to lose the valuables. All my friends, take note and avoid using taxify.</p>

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