LOST ITEM

they have a very bad customer service. i left my phone in a taxify on saturday and i still havent received any responds to my email regarding the contact of the driver. the receipt only shows his name and no way to contact him. do you guys know how fraustrating it is to lose your phone? i have been disorganised since. and this is not an assumption. i know for a fact that it is in the taxify. now the phone is off and there is no way i can get to call the driver. you guys need to fix this issue because it looks like you are working with ******* now. he knows my address as well as my mail. he should have contacted me by now. his name is JOHN ALUGE from taxify. i still hope to hear from taxify regarding this matter. fix your company and your workers PLEASE.