Issues with Taxify

It's a good thing that Taxify is trying to win market share from Uber forcing them to drop their prices, and charge reasonable rates. However I have had a couple of issues with them the 1st one which I chose to keep quiet about, this time I have to vocalize my experience. First time I had an issue I requested a ride and the driver asked me my method of payment and I said card, and he then said 'I can't take you I want cash customérs only'.

Last night I requested a ride, driver doesn't start the trip he asks me where am I going. I tell him and his response is 'i can't drive you to that place' I found that to be a huge inconvenience, as I had to wait for another car to come pick me up. Lastly why does your drivers ALWAYS use the longest route? I end up giving them directions of the shortest route... please retrain your drivers if I have another problem with Taxify I'm going back to using UBER