Incorrect billing by Taxify

I have been incorrectly billed for a ride I took on the 4th of May. I have sent countless emails to taxify and spent time on their call center line only for them to hang up on me!

I paid the driver cash and taxify had been trying to bill me through my card! I sent a complaint the next day and 2 more after that!

Im extremely upset! I thought taxify was reasonable and treated their customers well, clearly I was wrong!