***** / INCORRECT TRIP

On 07/10/2019 we ordered a Taxify / bolt cab to take a passenger 22kms from our house in Durban North, Glen Anil. Later on in the evening we received an Invoice from Bolt to state the driver drove 166 kms all the way to Inanda which is definitely NOT where our passenger was dropped off at. R196.00 was deducted from my account instead of R23.00! I have sent emails, facebook messages and a complaint was filed via the website and yet not one reply has been received. The driver has ****** money from my account and it seems no one cares. Please could you investigate this issue and request for my money to be put back into my account. This is unacceptable! Imagine all the people who don't double check their Invoices or bank accounts and how they are been taken advantage of.