1 reviews | Active since Oct 2017
*****!!!!
Worst customer service ever, I took a cape town (minimum fair) trip, and the driver did not stop the trip when I was dropped off, ending up in charging me for an Airport trip. Then I just submitted the mistake after 30 mins of the ride. No response. Then I tried every day for 5 working days, its now 7 days later, after sending 5 different queries in the app, emailing the CT HQ with pictures, references etc, advising them the driver is going to forget the trip if you dont follow up quickly. No response. This screams *****. Their drivers has figured out to ***** our money, knowing there is NO CUSTOMER SUPPORT whatsover. Their drivers know that they can increase the ride auto payment, by just not "stopping/ending" it when you have gotten out of the car.
