First and lat time user!

For being a first time user on BOLT this will be my last time ever! I loaded my credit card details onto the app and it should have been deducted there straight away. Which seems to have been a blessing that it wasn’t deducted after all but to have your driver tell me that you don’t accept credit cards was not professional at all. And as for his voice notes that followed that was not acceptable either! • Traffic delays – How the hell does this change the value you accept on your app? You still travel the same distance? • Driver's device had GPS/network issues – I accepted the price on the app it is not my fault he possibly had network issues? And again you travel the same distance! • Parking/airport/toll fees were added to the price – not applicable • You had stopovers during your trip – not applicable • Driver took a different route – WHY IF I ACCPET THE PRICE ON YOUR APP FOR THAT ROUTE • Final destination is further away from the original destination address – THEN YOUR APP HAS SERIOUS ISSUES.