****ed Angry Customer

Why is my Email being ignored ..On the 20th of July 2023 I requested a trip and it was R230, Upon the driver's arrival he advised me that he does not have petrol and that I should pay him cash.

I advised the driver that my bank account was already deducted with R230 but he assured me that the money that has already been deducted will be refunded as hecancelled the trip himself. I did not have cash on me hence I requested the R230 be deducted from my account. The driver then stopped at the garage to fill up petrol for R230.

This means I paid R460 for a trip that was actually R230. I was not refunded the R230. I cannot pay R460 for a trip that was R230. Please refund my bank account with the R230. I am also not liable for the R19 cancelation fee as I did not ask for the trip to be cancelled. Your driver assured me that the R230 will be refunded to me and it was never refunded.

Please fix this immediately.