1 reviews | Active since Aug 2017
DRIVER IS A **** AND ************* TO THE COMAPNY!!!!!!
I Requested a ride around 23h20 more less and i got an update of a driver being around Hatfield at Burnett Street, my phone was on 10% Battery life, driver called me to notify that he was already outside ready to pick me up, i on my turn went outside to verify if driver was there as i was with my partner (Girlfriend), when i return inside to pick my partner to go, as we entered inside i greeted the driver again Methuseli Thsongwe, and as we left Hatfield my phone battery died instantly and i request the driver if he could Charge the hone for me and he said yes and took my phone and charged it at the front. When we arrived at the final destination in Hamilton Arcadia Steve Biko Rd 23H48 the driver calculated the trip and it costed us R 35.00 AND I PAID HIM R40.00 and driver tried to get change and i told him not to worry he can keep the change, me and my partner offloaded the car, and he left it happened so fast that when i check my pockets i realized that i forgot to take my phone from the driver, and at that point there was nothing i could do, as my phone was off i could not even try to make a phone call, and i hoped that the driver would return but nothing happened. Following day Sunday i tried numerous time to get hold of the call center ********** 125, ********** 666 even the land line as well ********** but i could not get help or assisted all i needed was to get hold of the driver so that he knows that i forgot my phone by him. I had faith that Driver kept my phone and that i would have find it. The following day Monday i tried more attempts to call Taxify Head office, until when i did not get any help i decided to drive all the way to Sandton Brynston offices to get help there. Thandeka very friendly and the front desk secretary hearing my incident also had hope i could at least get my phone back, but when they got Methuseli on the line and informing that i was there, driver told that he gave my phone back !!!!!! and that is not true its a big fat lie from the driver i was shock when Thandeka came back to inform me what the driver as said. Driver was requested to come to head office and sort out this all thing together with me and his employer. But driver never came and i am so hurt and upset that why he would first lie and say that he gave my phone back and he knows very well i forgot it by him. I just want to see justice to be made as my phone is still off its a Samsung S6 Edge, all my work is in there.
