Card ***** & Slow Response Rate

From five out of seven times I request Taxify services my bank card is declined as being connected to *****. The result is having to look for an ATM to get cash, then the driver don't have change for the bank notes presented and as a result I am late for an appointment or work. It is no longer lending to its promises with regards to the ease of use and convenience of its services.

Accompanied with this is the slow response rate. An apology for being "busy" does not cut it. Just as the promise is just in time pick up so must be the response to critical issues. Think about this! I am a female and stranded because my bank card was declined. This puts my safety at risk. This is amplified when a driver can't find the place and can't call me because he has no airtime on his phone.

Hmm. I am prepared and want to pay for services that provides value to me. What is Taxify's value proposition again?