Calvin has a very bad attitude

Good day

I would like to lodge a complaint

I would like to report Calvin who drives a Toyota Corolla South African registration number FM12HFGP: His cell number is ********** 896201 My wife used his transport on the 7th of May 2018 from Farm Road, 624 Equestria Pretoria to 3118 Koporo Crescent Nellmapius Pretoria 0122

She forgot her medication in his car and she is supposed to take the medication since she is pregnant

She has been calling Calvin to arrange for a meeting so that she collects the medication but the guy is not coming to party

Calvin even said he will need R90 is he brings the medication but he has not done so for four days now and she is not taking the medication that she should be taking daily

Is this how the drivers should treat the customers?

Please assist