Bolt penalises customers for deciding to change the destination

*********** customers Bolt has not changed its ways and there is no *****ing money from customers..... And if you are feeling unsafe or for some reason decide to change your mind you may not request another taxi

I’ve booked a return trip which gave me a quote of R104

At the first destination because the drivers car had been rattling and shaking clearly things lose, His whole backboard was shaking but the man couldn’t actually hear it which In and of its self is probably not very safe

I asked the driver to end a trip he asked if we were not returning I said I was going to book another taxi and he ended the trip and charge me R104

HALF THE DISTANCE

So for some really ridiculous reason Bolt has decided to charge according to the booking you make not according to the distance to travel...

This even sounds stupid as I’m writing this

Put cameras in every single one of your cars that customers can access have every single driver needing the same requirements and be way more stringent And make sure all of your cars are at least up to the same standard as Uber and then increase prices

I now have the company that provides me transport taking away my freedom of choice nonsense