BLOCKED ACCOUNT (TAXIFY-BOLT), NO REASON GIVEN!

I utilise Taxify on a DAILY basis and today, as usual opened the app and to my surprise I see a message that says 'login', I found it strange because I've never really logged in/out of the app before. So, I enter in my phone number and to my surprise, I see a 'pop-up' that says 'ACCOUNT BLOCKED'. What goes through my head is how, why... ? I cannot even contact Support regarding this issue because I am blocked from accessing Taxify. What gets to me more is the fact that I've been a loyal customer, riding with them for just over 6 months, everyday. What am I to do now Taxify(Bolt). Really considering going back to Uber seeing that your most of your drivers are extremely rude and your prices have sky-rocketed recently.

A very upset client.