Beyond dissapointed at the Taxify technical team

I have never been so angry ,i have vouchers to the value of R350 but taxify has blocked my account ,I'm now stranded on campus and can't go home and i happen to write an exam at 09:00 , I've tried opening new accounts so i can go home i can't ,I've been sending emails to the technical team but no response ,I'm so dissapointed at the service I'm getting ,I'm really heart broken that i now have to wait for 6 am to take public transport .