Bad service from Bolt

Bolt It has dropped the ball this days,we getting a bad service and bad driver They will send you an automation message to say sorry This is a bad service ever I meet this driver by the name of Sbusiso,driving toyota Corolla,plate HL21HH Gp......hes just a pain,I never wanna see him ever in my life as the service was poorly poor and the car needs attention as well He do as he please....