Bad service

A week ago my son who is doing remote learning had to go write exams so I requested a bolt ride,the driver accepted and came to pick us up, however when he pulled up and saw we are 3 passengers he said he only take 2 passenger, I questioned this as the bolt app says up to 4 passengers, his reason 'no cure for covid yet' and drove off when I refused to leave one behind. This happened again with another driver in Claremont.. We are a family of four and uber/bolt everywhere so to get this kind of service is frustrating to say the least, especially since we are two males a women and a child who are looks 'presentable' in case they are apprehensive so they can see there wasn't any threat of any kind of danger. Bottom line is they shouldn't be in the business if they're aren't willing to provide the service