1 reviews | Active since Jan 2024
Worst experience for buying a new car
Had the worst experience at Suzuki Mosselbaai Wanted to buy a Grand Vitara for 2024 and Michelle (the car salesman) said I can order it before everything closes for the holidays as she will get me a permit so I can register it for 2024. I was also advised I can get the car in 2 tone so I ordered it white with a black roof and she also added it on the quote. I was supposed to pick up the car the monday. When I messaged to ask monday morning how late I would be able to pick the car up she informed me he is not yet ready she will call me after finishing at the dentist. I waited till the next day without any call back. To which I had to message her again asking why she never returned my call. Nevertheless I ended up getting the car 5 days later and it never came 2 tone as I originally wanted. Also they went and registered the car as 2023. I then drove the car for one week and then one morning it did not want to start. No lights were left on as it is set to Auto The excuse from them were the car battery got damaged when it stands for long periods at the storage before they order the cars. This was my first car that I bought cash and the whole experience from the start was not great. Michelle Bormann has the worst communication and stories every time I confront her her excuse is she did not know. Then why are you a car sales person if you do not know. Rather, get a job that you're l qualified for!!
