CH
CECIL H

1 reviews | Active since Dec 2012

06 Oct 2020, 16:12

Tavcor

I purchased a Volkswagen T Cross Comfortline from Tavcor, George a year ago. I have made an appointment to have the vehicle's first annual service, but was dismayed to be informed that they no longer provide a shuttle service or courtesy vehicle and as I don't have a second vehicle I will have to wait at the garage for around eight hours. This is unacceptable. From the start the service from Tavcor, George has been unacceptable and I sincerely regret having bought the vehicle. I have driven numerous Volkswagens since 1974, but if this is the kind of service they are offering, this will definitely be the last Volkswagen I will purchase and I would not be able to recommend Tavcor, George to any prospective buyer who asks for my opinion.

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Replies (1)
Tavcor Motor Group
Tavcor Motor Group's reply06 Oct 2020, 16:39
Official
Good day Cecil, we do apologize for the inconvenience caused. Unfortunately, we do not offer a shuttle due to the risks involved with Covid.  However, we do still offer a courtesy vehicle, this has to be arranged in advance. Kind Regards Management

Best regards,