Don't Buy Taurus Appliances

Item: Taurus appliances
Rating: 1
Author: David L

Appalling after sales service. I bought a Taurus Liet Celestial cordless milk frother in November 2018. I misplaced the whisk in May 2020, and contacted them asking for a replacement part. I am still waiting , and emails are going unanswered. I would never buy a Taurus appliance: they clearly don't carry spare parts and aren't interested in answering customer queries.

Helpful (0)

Replies (2)

Taurus appliances's replyOfficial

26 Jan 2021, 10:59

Dear Melanie we are sorry you have had this experience.

Taurus appliances's reply26 Jan 2021, 10:59

Official

Dear Melanie we are sorry you have had this experience.

David L's updateReviewer Update

21 Apr 2021, 12:36

I note you don't offer any assistance like a spare whisk!! Confirms my cause for complaint: you don't have spare parts: I rest my case...!!

David L's update21 Apr 2021, 12:36

Reviewer Update

I note you don't offer any assistance like a spare whisk!! Confirms my cause for complaint: you don't have spare parts: I rest my case...!!