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cmloch C

1 reviews | Active since Jan 2017

22 Jan 2017, 16:21

No after service whatsoever from Tasol Solar Southern Cape

<p>In May 2015 we got a quote from Tasol Solar for installing 4 solar panels, 4 batteries and a 1,4Kw Hybrid Inverter. The job was done on 10 June 2015 and we were very satisfied except for the fact that we asked for a specified invoice which up to now we have not received. We paid the amount of R27 364.23 + R3 389.22 (additional electrical work) on quotation number 02895. We did receive a specified invoice from the electrician.</p> <p>In October 2016 the inverter started giving trouble. When we phoned, the owner's son Allan answered the call. He was outright rude and unwilling to give assistance as to what to try to do to make the inverter work properly. Although the warranty is only one year, one does not expect something to last just 4 months longer than the warranty period.</p> <p>By mere chance we got the inverter going again. However, 2 weeks ago, it started making a noise and try as we may, we could not get it going again. We spoke to Ronald the owner and he was aggressive and not of any help.</p> <p>We called the electrician who suggested he removes the inverter to see if any solar agency would be willing to have it repaired. The feedback was that this Tasol Model Hybrid 1,4 Auxillia is Chinese ****.</p> <p> </p> <p>It seems that we will have to have the inverter replaced by a new one.</p>

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