Rotten sweets and rotten service to match

Tasko sells rotten sweets that you cannot return. I bought 2 large packs of Hersheys Kisses (almond) on 20 April 2022. The sweets were stale to the point of tasting rotten. I contacted *** on 23 April 2022. On 25 April 2022 Sandra De Sousa committed to sending me replacements. Six weeks later and they still have not replaced the sweets. The last mail from them was on 12 May to say that they are sending it on 17 May. They have since ignored my follow up mail. I definitely will never support any Tasko shop again.