Beware: Dishonest and Unprofessional, A Year-Long Nightmare with Alfred

I wish I could give this company negative stars because my experience has been nothing short of a nightmare. The owner, Alfred, is not only dishonest about his ability to complete the job, but he also fails to honour his own warranties. He provided a 10-year warranty, yet my balcony started leaking less than a year after the work was done, and he refused to fix it.

Alfred uses gaslighting, manipulation, and ********* tactics to twist the narrative in his favour. He botched my balcony installation so severely that he had to return four times to address the issues, the final visit being prompted by a lawyer's summons. He couldn't get the angle right or properly waterproof the area, and now, after finally thinking I was done with him, I’m facing cracks and leaks that are damaging my home.

I have spent over a year battling this man, and I wouldn’t wish this ordeal on anyone. He has caused significant damage, wasted my time, and made me dread parts of my own house. Alfred consistently shows up late (if he even shows up at all) and even asked me to fire his staff while he was absent, leaving them stranded at my home. The list of frustrations goes on and on.

He'll say whatever it takes to get the job, but trust me, you'll regret hiring him. Save yourself the headache and choose a true professional instead.