1 reviews | Active since Aug 2015
TASHAS NICOLWAY BAD SERVICE AND ATTITUDE
What was to be a lovely dinner for two turned out to be a nightmare when myself and my husband visited tashas in Nicolway. This was not the first time we visited the restaurant and got bad service, but I said with the first incident that we should give them the benefit of a doubt as they might have been busy.<br> <br> On 15 August again, we walked into Tashas and requested a table for two. We waited as the table took forever to clean. We were even asking ourselves if there was anyone who was going to clean the table. The restaurant was fairly empty. After a long wait someone came out to clean the table. When they had finished (which we weren't sure of, we had to wait another long while before someone came to attend to us). When the waiter eventually came he had attitude. I informed him that I had contemplated leaving as we were not being served. By this time we were really hungry. He took back the menus that he was bringing. So I asked if he was going to serve us or not. His response that we must tell him (in a sarcastic way) as he thought we were leaving. I asked him how we could leave if we were at the table already. We eventually decided to go eat next door. No apology or remorse.
Dear Asanda,
I am horrified to read your message!!! This is absolutely shocking treatment.
I am really sorry about your experience, we pride ourselves on efficient, humble service at tashas.
I have discussed this with the management team, from who you can expect a call to invite you and your husband back
Please accept my most humblest apologies
Kindest Regards
Melissa Broodryk
Franchise Manager
***
Dear Asanda,
I am horrified to read your message!!! This is absolutely shocking treatment.
I am really sorry about your experience, we pride ourselves on efficient, humble service at tashas.
I have discussed this with the management team, from who you can expect a call to invite you and your husband back
Please accept my most humblest apologies
Kindest Regards
Melissa Broodryk
Franchise Manager
***
