FRUSTRATED TO THE MAX

My family and I wanted to enjoy a night out with Tashas being the dinner stop for the evening. When we arrived the restaurant was full and the waiter proceeded to give us a ticket with a number whereafter we had to wait outside. Now I don't mind this system in the summer but it is currently winter and 11oC outside. I asked the waiter that taking this into account if they mind phoning me when a table opens up as we prefer to wait somewhere where it's warmer. He flatly refused after I tried to persuade him several times. Then I asked to speak to the manager which he also refused. Now seeing as this was a evening out I did not want to throw my toys out the cot. I'm sick of such service!! Tashas Brooklyn will definitely not be visited again this winter!! Here's hoping a few other customers stay away coz it seems the only time people listen is when their profits/tips are affected. EXTREMELY DISAPPOINTED!!!!