vV
vandermerwedanielle V
1 reviews | Active since Mar 2017
13 Jul 2018, 11:03
Unprofessional Cancellation
The Guest house is located in a nice location, and the rooms are nice. But TASA Lodge is unreliable in booking. Booked a month in advance and paid the deposit, only to be told 3 days before arrival that our booking was cancelled. I am very disappointed in the service, the matter was not handled provisionally! Most Hotels and Guest Houses have a 5 working day cancellation policy, here our booking was cancelled 1 working day, forcing us to look for other accommodation at the last moment.
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