KR
Kyle R
1 reviews | Active since Sept 2021
01 Sept 2021, 15:01
Tarsus completely messed up my registration
Tarsus completely messed up the registration for my business and now they want me to fix the details for them - I have to pay to post the registration documents AGAIN simply because their accounts department failed to register my account properly.
I was under the impression this would be internally handled, but now I have to fix their mistakes for them. If your registration database makes a mistake, it's on YOU to fix it - not the client!
Helpful (0)
Replies (1)0
Replies (1)KR
Kyle R's updateReviewer Update
02 Sept 2021, 11:21I have decided to cancel this transaction, but Tarsus is refusing to pay me back unless I send a stamped bank letter. They had zero problems taking the money from the same account, but refunding it is too much of a hassle?
I am entitled to a refund - my bank is very busy this time of month and especially this time of year, and I don't have the time to carve out a visit to them with my busy schedule.
I am already losing business because of Tarsus' mistakes. It is upsetting that they want this much effort on the side of the customer to do anything.
Unacceptable.
I am entitled to a refund - my bank is very busy this time of month and especially this time of year, and I don't have the time to carve out a visit to them with my busy schedule.
I am already losing business because of Tarsus' mistakes. It is upsetting that they want this much effort on the side of the customer to do anything.
Unacceptable.
KR
Kyle R's update02 Sept 2021, 11:21
Reviewer Update
I have decided to cancel this transaction, but Tarsus is refusing to pay me back unless I send a stamped bank letter. They had zero problems taking the money from the same account, but refunding it is too much of a hassle?
I am entitled to a refund - my bank is very busy this time of month and especially this time of year, and I don't have the time to carve out a visit to them with my busy schedule.
I am already losing business because of Tarsus' mistakes. It is upsetting that they want this much effort on the side of the customer to do anything.
Unacceptable.
I am entitled to a refund - my bank is very busy this time of month and especially this time of year, and I don't have the time to carve out a visit to them with my busy schedule.
I am already losing business because of Tarsus' mistakes. It is upsetting that they want this much effort on the side of the customer to do anything.
Unacceptable.