Warranty

Good day Who keeps a receipt for that long, 2011 to 2018 is a very long time, who else can assist me if you can not

Kind Regards

Case ID: 185492 Thank you for your reply. We understand that it is impractical for a receipt to be kept that long, however, this policy decision was made by our Head Office, and therefore we are unable to assist you further with your warranty claim. You could try to see if one of our resellers in South Africa are willing to exchange the bag for you, but this is unlikely as they will probably ask for the proof of purchase as well. We apologise for the disappointment and inconvenience caused. Should you have any further questions or comments, please do not hesitate to contact us. Kind regards, Bojan Targus Customer Support