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Simon C

1 reviews | Active since Mar 2009

17 Oct 2019, 10:41

STAFF NEED TO LEARN TO MAKE CUSTOMER FEEL SPECIAL

After having 4 operations in a year I felt like a pamper session. One of the employees had her small child running up and down the salon and being annoying. My the****** did a good job of my pedicure but made absolute no small talk, as to why I was there or why was I on crutches. I did not want sympathy just made to feel like I was not another person. Each person should be made to feel special. Chairs are also uncomfortable.

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