1 reviews | Active since Mar 2021
Menlyn branch, no, no, no.
I arranged an appointment for my mother on Friday morning and paid upfront for her to get her nails done, with the agreement that I would pay extra if she went over what I had paid. The experience itself was lovely, she spoke very well of the lady who did her nails, thank you so much for that. When she had to leave, the person at the front desk asked rather loudly if she had paid,as as she was walking out. Now, apart from the poor customer service, the way she was spoken to was mad disrespectful. She was not happy, and I was livid. This is the challenge for me, you try really hard to support black women in business and the thanks you get is being treated like this. You ladies need to do better, especially by us. Poor, poor service.
