Complain abut Tamboti lodge

THIS COMPANY WENT TO MY ACCOUNT N DEBITED MY ACCOUNT WITHOUT MY CONSENT N NOW AM STRUGGLING TO BE REFUNDED THEY SO UNPROFESSIONAL INCLUDING THE MANAGER PASCAL HE HAS NO CLUE WHAT SERIVICE IS!!! AM VERY ANGRY I WANT MY MONEY N I CAN'T WAIT FOR 5 DAYS FOR THE CASH THAT WAS TAKEN WITHOUT MY CONSENT IF I DON'T RECEIVE MY CASH BY CLOSE OF BUSINESS TODAY I WILL HAND THIS OVER TO MY LAWYER. ????????????