1 reviews | Active since Nov 2017
TERRIBLE SERVICE & LIES - BOSCH SERVICE CENTER SILVER LAKES
I took my vehicle for a minor 150000km service at Bosch Service Centre in Silver Lakes and was initially quoted between R1800 - R2200. When they confirmed after inspecting the vehicle, their quote was now around R4200. They wanted to charge me R1100 to skim my brake disks which was apparently necessary. Fortunately I told them to leave the brake disks as I had replaced the pads a few months prior. As I collected my vehicle, I took it to a trusted friend of mine at the Tyremart where I had my brake pads done and they checked the vehicle immediately and confirmed that the disks did in fact not need to be skimmed. Great to know that one can trust a service provider's advice! (And one would think that carrying the Bosch name would carry some credibility). As I was arguing about the costs on the quote with Craig at Bosch Service Centre in Silver lakes (also know as Talladega Auto Clinic), he was very hostile and actually quite disrespectful towards me as I was trying to discuss why they had charged R1200 ex VAT labour for a minor service whereas a dealership would not have even charged me that much. He eventually just walked away having resolved nothing with me. I will never take my vehicle back here nor would I ever recommend anyone to take their vehicle there. Service like this should not be accepted.
