BL
Bronwen L
1 reviews | Active since Nov 2017
27 Nov 2017, 08:23
Unhappy Cloud 9 hair customer
I purchased my Cloud 9 at Partners Salon at R2695.00. Two months thereafter it broke and I had to send it back to be repaired. I received it again and it was not long after that when it broke again. Which to me means that this is indeed a faulty product. I wanted to send it back again but I was told that I had to pay as this was out of manufacturers warranty. I hardly ever used the flat iron as it was faulty and I had to send it back and forth all the time. I have to pay an amount and I refuse to because to me it feels that I am buying the same product twice. I am very disappointed in Cloud 9 for selling me a faulty product of which I now need to pay for it to be repaired!!
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