Dissapointed

Last week went to buy pizza waited over an hour but they were busy so I just left it...today they gave my pizza to someone else,a woman in the back apologised but the cashier and her friend just giggled away staring at me and checked boyfriends on theyre facebook on the business computer no sorry from them no offering my money back or free pizza nothing..I just had to wait again resulting in me waiting for over an hour again..they saw me in my car waiting for the second round the least they could do is bring it to me as soon as it was finished but no so I got cold pizza aswell