Bad Workmanship

I took a suit and an additional suit trouser in for alterations , The length of the trousers were taken up (shortened). I was fairly happy with the work done on them. (They could have be shortened a bit more)<br> The sleeves of the suit jacket had to be shortened. The work done on this item was very unprofessional. The sleeves were not cut and sewn straight/evenly. The buttons on the sleeve did not line up and were not in line with button holes. The seamstress did not even acknowledge it when pointed out to her. The manager said that she would have it sorted out. Two weeks later, the jacket was no better that the first time that it was worked on. Totally frustrated, (after giving Tailor Cape Town three chances to rectify the bad workmanship) I took my garments to New Look Tailor (across the road) who could immediately see what the problem was. They were able to undo the work previously done and managed to present me with a finished, professionally altered jacket.<br> I paid Tailor Cape Town in full for the work and had to pay again to have my jacket altered properly. I requested that the manager of Tailor Cape Town phone me re my complaint, but have not heard back.