Utter incompetence

<p>When getting the pro-forma invoice for a washer/dryer, I advised the cashier about the change of address. I thought she had corrected it, but when I got home to make the payment by EFT, I saw it STILL reflected my old address.</p> <p> </p> <p>So, I made the payment and emailed the proof of payment with a correction of the delivery address.</p> <p> </p> <p>Although I requested Tafelberg to acknowledge receipt of the payment, they did not; so on Monday morning I was wondering what was happening. The manager (Andrew) apologised and said he would 'look into it'.</p> <p> </p> <p>Then the saleslady Thuwayba called back and confirmed she had received the proof of payment and had processed the sale for delivery. But she seemed completely ******** about my advice about the address and couldn't seem to understand the difference between getting the proof of payment and getting my email (containing the proof of payment) AND the correction to the delivery address.</p> <p> </p> <p>Then she confirmed (as I suspected) that the item was being loaded for delivery to Green Point (my old address) ... utter incompetence!</p> <p> </p> <p>I swear, .... if you don't check on what these people are doing, they WILL ALWAYS mess it up and cause a lot of inconvenience. And it's not like I was getting such a great price anyway ... MAKRO now have the same item for R200 less than what I ended up paying.</p> <p> </p> <p>received the same pro-forma invoice by</p>