UNACCEPTABLE AND TERRIBLE SERVICE!!

Hi<br> we purchased a DEFY GAS stove from Tafelberg in Alberton and we paid for it on Friday the 6th and we only received the stove on Monday the 9th. Guys from Tafelberg had come and assembled the stove however parts were missing from the stove. Staff from Tafelberg are so unhelpful and do not want to take responsibility for what is going on. The manager INNA promised us that the stove comes with a pipe and a regulator and now when the stove finally arrived there was no regulator or pipe and the splash back of the stove was not attached. I feel like I had made a mistake by purchasing a stove from Tafelberg as I thought it was a reputable company. I need someone to come and make sure that my stove now has all the parts including the pipe and regulator and I need this sorted out before the end of the week, or else I want my full money back so I can purchase the stove elsewhere.<br> I expect full feedback as this is the most terrible service that I have received to date!!!