Total lack of communication.

I ordered and paid for a fridge, plus the delivery fee of R300, on Friday, November 1st, 2024. On Saturday, I emptied and cleaned out my old fridge, expecting delivery of the new fridge on Monday or Tuesday. On Wednesday, I sent a WhatsApp to the person who had assisted me with the sale, and she said it would take seven to fourteen days for the delivery. I was surprised because both Makro and Takealot offered next-day delivery. On Monday the 11th of November I contacted the assistant and asked whether she could give me a delivery day, and she said that it would be delivered that week, but she couldn't give me a day. Needless to say that it is now the 19th of November and there has been no word from Tafelberg. That is just so rude and dismissive of their customers who sit in and wait for something that they have no intention of delivering. I have bought fromTafelberg before and it was nothing like this, but I won't order from them ever again.