AB
Anve B

1 reviews | Active since Sept 2022

03 May 2023, 21:13

Terrible service

I have ordered a tv for almost 20 gran on 19 of April 2023 and between Tafelberg Furnishes and couriers (Dawn Wing) to be more specific is all in shambles and still waiting.The online order was completed and a sound bar also reflected on my order which I never ordered and also completed.I have been in contact with both parties on several occasions and as paying customer I fail to understand we I am paying for a service.I am really dissapointed with the low level of service like nobody cares and yet so many people are looking for jobs.

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AB
Anve B's update06 May 2023, 09:27
Reviewer Update
Thank you so much Liesel for your excellent service from the Roodepoort branch for turning everything around within almost two days. I hope that your name is correct since you spoke to my daughter.I really want to take a moment to express my gratitude for all the extra effort you put into this task and try to win a dissatisfied client over.You have certainly done a great job.You went above and beyond of what I expected and I am so grateful for your help.You are a real winner and looking forward to do bussiness with you again in future. Please also extend my gratitude to the two delivery gentleman for the great chat we had about soccer and how I would enjoy it even more on this tv.