TH
Teresa H

1 reviews | Active since Nov 2020

19 Jul 2021, 16:14

Tafleberg Furnishers - warranties - what a waste of time

We purchased a Whirlpool oven from Tafleberg. Yes it went wrong within the warranty period surprise surprise. They offer a 2 year warranty and sell this oven to you with this is a unique selling point! Then they tell you they don't stock spares and have to order from Europe - it will take 3 weeks and I now have no way of cooking for my family! How is this ok? Stay away from Tafleberg and Whirlpool!!

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Replies (1)
TH
Teresa H's update27 Jul 2021, 09:08
Reviewer Update
After a "chat" with the store manager Tafleberg pulled it out of the bag!! After telling us that it would be 3 weeks they managed to get a part in 3 days and installed and now the husband and kids are happy and not hungry! Thank you