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Faghrie D
1 reviews | Active since Dec 2015
19 Feb 2022, 06:22
Tafelberg does not care
I bought a refrigerator from Tafelberg and kept it in storage for one month. Upon moving to my new flat I discovered that the fridge was too big to be carried up the stairs. I contacted Tafelberg online and emailed their marketing team to ask if I could exchange the fridge for a standalone upright fridge and freezer combo. I have not heard back from them. I bought the fridge on the 28th December and only received it on the 12th January. I would now like a refund as I am unhappy with the servuce received or lack thereof,
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Faghrie D's updateReviewer Update
19 Feb 2022, 11:17After posting the review on Hellopeter, I received a call from Nigel who is the manager of E-Commerce for Tafelberg Furnishers. We reached an arrangement that resolves my issue in a very satisfactory way. I would like to thank Nigel for his great service and prompt response.
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Faghrie D's update19 Feb 2022, 11:17
Reviewer Update
After posting the review on Hellopeter, I received a call from Nigel who is the manager of E-Commerce for Tafelberg Furnishers. We reached an arrangement that resolves my issue in a very satisfactory way. I would like to thank Nigel for his great service and prompt response.