Suzzanne Lambrechts

On Theusday, I went to Tafelberg Furnishers Cape Gate. I wanted to buy decalc for my DeLonghi caffe venezia. According to Renaldo and his senior, they did not have anything in stock, but promise to phone me first thing on Thuesday, because they will then have it in stock. They will get it from Greenpoint. Satisfied with the "friendly and competant" staff, I left. Come this morning, no one came back to me as promised. When I phoned them, all of a sudden, they have difficulty in getting hold of stock, I have to wait for Saturday and then the hope they will have the product. I was cut off, due to their" faulty telephone lines. They eventually did phone back an then all of a sudden, the have no idea when they will be able to get hold of the product. Their service is way beyond pathetic, to say the least. I feel "******" of my trust in trying to support an established well known company, but in the same time they just exist on paper. There is no enthusiasm or pride in giving a client service to the public. They leave one with no option other than to support someone who is friendly, don't lie nor bull**** customers and is willing to walk the extra mile in order to keep a client happy. Tafelberg furnishers is a disgrace for the furnishing industry. I would be ashamed of myself if I have to work for them.