1 reviews | Active since Feb 2017
Lack of service troughput (Tafelberg Furnishers / DEFY)
<p>We bought a Defy Eye-level-Oven, +- 24 months ago. Just before the warranty ran out the Oven started giving problems. [When it heats up, it triggers the electrical emergency circuit breaker, thus kicking out all power to the house] This has been reported to Tafelberg Furnishers (Somerset West), on numerous occasisons. To date, +- 12 months later I am still strugling to get the problem resolved. What am I to do? I cannot use the Oven to its full potential, for which it was purchased. </p>
To date, this matter has not been resolved!
Someone from DEFY, made contact, and indicated that he would corresponde vide "e-mail", (No name, no contact nr), and this too has not materialised.
Come on Tafelberg Furnishers & DEFY, you are throwing your name away!
I am doing this on behalf of my parents (who are NOT computer literate), and whom have been promised, time-and-again, that this matter will be resolved - and yet here we are, still not resolved, and better yet, they cannot use their stove!
So, kindly sort this out!
Contact me on: ********** 681, or send any correspondence to: **********
To date, this matter has not been resolved!
Someone from DEFY, made contact, and indicated that he would corresponde vide "e-mail", (No name, no contact nr), and this too has not materialised.
Come on Tafelberg Furnishers & DEFY, you are throwing your name away!
I am doing this on behalf of my parents (who are NOT computer literate), and whom have been promised, time-and-again, that this matter will be resolved - and yet here we are, still not resolved, and better yet, they cannot use their stove!
So, kindly sort this out!
Contact me on: ********** 681, or send any correspondence to: **********