INCOMPITENT MANAGEMENT AND PATHETIC SERVICE BY FAR

my faulty defy tumble dryer was reported to the suppliers tafelberg in north gate and said it would be attended to asap.turns out that a month and 2 weeks later with over 2 dozen calls made to them ,not meeting arrangements made prior to come and fix it and total disorganized management in tafelberg and defy ,I finally called the head office in Bel ville and upon that got paid a nasty visit from the service manager Patricia whereby she aggressively banged my door and rudely asked if i was the lady of the tumble dryer and after my response ,she gave me a look of terror that literally left me traumatized and rudely advised that they will bring my tumble dryer now ,which was downstairs my flat in the parking lot with 2 delivery guys.after carrying it upstairs and placing it in the center of my passage way they basically had no intention of even installing and testing it for me ,until i asked and they did.they left without saying a word of goodbye etc.. after i lost 3 days of work and high call cost because of them bul****ting me and blaming it on one or another i think they should be disgusted with themselves in literally using the words \WERE RUNNING A BUSINESS HERE "its laughable ! """