EXCELLENT AFTER SALES SERVICE

<p>We purchased a Kelvinator gas & electrical stove on the 26/06/2011 - After numerous complaints and repairs during the guarantee and extended guarantee we went to see the Service Manager, Corne Heil and Service Clerk, Mabel Syster to discuss the problems and unhappiness with the product as the guarantee had already expired and the extended guarantee is one month away from expiring.</p> <p> </p> <p>The Service Manager promised to look into it and come back to us. When Mabel Syster phoned us back a few days later to inform us that they will give us a full credit on the stove we were very suprised and extremely happy with their decision.</p> <p> </p> <p>We now have a SMEG gas and electrical stove that we have purchased with a 3 year guarantee and a 2 year extended guarantee.</p> <p> </p> <p>We would like to thank Corne Heil, Service Manager and Mabel Syster, Service Clerk for their excellent after sales service. The way they handled the situation as well as keeping the customer happy was way and above good service. We would also like to thank Winston Valela, Sales Representative for his sales service.</p> <p> </p> <p>We would strongly recommend Tafelberg Meubileerders, especially there after sales service department for keeping the customer number one.</p> <p> </p> <p> </p>