Terrible company

If you buy anything from them and the item is defective they will make it your own problem and your money is down the drain. I bought 4 scanners newland hr2300 Bluetooth the scanners In a busy wholesale environment started to loose communication I sent them a video and also told them the issue the customer had to swop all for wired that's working perfectly. Took the scanner to the durban branch and as per their company policy they can't do anything to swop or test it they require you to take the item home and keep it until someone phones you. Talk about customer service in this day and age where every business is trying their best but Tactile doesn't need our money or business.