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Pearl M
1 reviews | Active since Jul 2019
27 Jun 2025, 15:46
Order cancelled
Disappointed and frustrated, I placed an order on the 7th june 2025 paid via payflex. They cancel my order and now all the instalments on payflex have been paid. When I call, they just transfer me from one department to another. The person I’m commenting with now is so rude and her name is Andiswa.
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Tablecharm.co.za's replyOfficial
18 Jul 2025, 11:44Acknowledgement of Your Complaint
Dear Pearl
Thank you for reaching out to us.
We acknowledge receipt of your complaint and sincerely apologise for the inconvenience you’ve experienced. Please be assured that we are currently investigating the matter to resolve it as swiftly as possible.
A Call Centre agent will be in contact with you shortly, if they haven’t already reached out.
We value your feedback as it helps us improve our service and processes. Thank you for bringing this to our attention.
Kind regards,
Table Charm Direct Call Centre
To ensure efficient service and proper follow-up, all queries must be logged through the official communication channels:
📧 Email: *** / ***
📱 WhatsApp: ***
📞 Phone: ***
Dear Pearl
Thank you for reaching out to us.
We acknowledge receipt of your complaint and sincerely apologise for the inconvenience you’ve experienced. Please be assured that we are currently investigating the matter to resolve it as swiftly as possible.
A Call Centre agent will be in contact with you shortly, if they haven’t already reached out.
We value your feedback as it helps us improve our service and processes. Thank you for bringing this to our attention.
Kind regards,
Table Charm Direct Call Centre
To ensure efficient service and proper follow-up, all queries must be logged through the official communication channels:
📧 Email: *** / ***
📱 WhatsApp: ***
📞 Phone: ***
Tablecharm.co.za's reply18 Jul 2025, 11:44
Official
Acknowledgement of Your Complaint
Dear Pearl
Thank you for reaching out to us.
We acknowledge receipt of your complaint and sincerely apologise for the inconvenience you’ve experienced. Please be assured that we are currently investigating the matter to resolve it as swiftly as possible.
A Call Centre agent will be in contact with you shortly, if they haven’t already reached out.
We value your feedback as it helps us improve our service and processes. Thank you for bringing this to our attention.
Kind regards,
Table Charm Direct Call Centre
To ensure efficient service and proper follow-up, all queries must be logged through the official communication channels:
📧 Email: *** / ***
📱 WhatsApp: ***
📞 Phone: ***
Dear Pearl
Thank you for reaching out to us.
We acknowledge receipt of your complaint and sincerely apologise for the inconvenience you’ve experienced. Please be assured that we are currently investigating the matter to resolve it as swiftly as possible.
A Call Centre agent will be in contact with you shortly, if they haven’t already reached out.
We value your feedback as it helps us improve our service and processes. Thank you for bringing this to our attention.
Kind regards,
Table Charm Direct Call Centre
To ensure efficient service and proper follow-up, all queries must be logged through the official communication channels:
📧 Email: *** / ***
📱 WhatsApp: ***
📞 Phone: ***