Complaint

Good Day I just want to express my disappointment and frustration. I place an order of items through Manager which is Siphesihle Kunene her contact numbers ***. It was on the 5th of March and I paid total of R1025 on the 19th of March for all the things I have order.

She has been quiet with no update I have to ask her in April how far is the order she said things have not yet arrived all of them, there are still items short ok fine. I paid for Courier for the ones she have then she sent them 5th of May which was Monday. I was so stress because there is no communication from courier guy when we ask for tracking number on the whatsapp group she will tell us to be patient.

Friday 9th of May I phoned courier guy to find out about the parcel only to find out the contact detail were written wrong and when I sent voice note on the group about this she then removed us on the group.

She then text me on the side to say I should have been patient and not talk too much, it's been 2 months already. She is rude not know how to communicate because when I tell her about how she blue ticked me the last time I ask her about my order she said I don't the meaning of blue tick and I m disrespectful.

12th May I contacted Table charm head office on *** the guy said orders only take 2 weeks. He then tried to call Siphesihle, she didn't pick up. I have 5 items lefts from them which amount to R464. May I please get my money back or the staff I order as they are for customers not me.

The reference I paid with is Y0122B2G Andiswa Rigala *** ***